TO SEE A DOCTOR AT THE SURGERY 

Every patient registered with Dunchurch Surgery has a named, accountable GP who is one of the partners. The Practice also trains prospective General Practitioners, and these fully-qualified doctors work under the supervision of the partners. If you book your appointment in advance you can choose which doctor you want to see, though this may not be possible at short-notice as the availability of individual doctors varies with demand, leave, training and managerial requirements.

 The surgery offers GP appointments every weekday except bank holidays. We occasionally close in the afternoon for mandatory staff training (dates of these closures are posted in advance). Morning surgeries start from 8:40am, afternoon surgeries from 2:30pm and evening surgeries on Thursdays from 6:30pm.

 Appointments can be booked by calling 01788 522448 between 8:30am and 6:30pm, or online at www.patientaccess.com (you will need to register to use this service; please ask at reception).

We will always try to fit you in if you need a same-day appointment for an urgent problem. Please call before 10am to be seen in the morning or between 1pm and 6pm to be seen in the afternoon or on Thursday evening.

 Appointments are ten minutes long. Most problems can be dealt with during a normal appointment, including cervical smears, family planning advice and joint injections. If you have a particularly complicated problem, or several problems to discuss, please ask for a double appointment. Special appointments are also needed for third-party medicals, minor surgery and for child health surveillance.

 If you are late for your appointment you may be asked to wait until the end of the surgery or to book another appointment. If you can’t attend an appointment you have booked it is important that you let us know as soon as possible so that we can offer it to someone else.

Extended hours- Thursday evenings- We are able to offer some pre-booked appointments with a doctor or nurse on Thursday evenings from 18.30. We are working with the Department for Health framework for extended hours and some services will not be available, for example a chaperone may not be available for some examinations. Plese note that during these hours, only patients with an appointment will be granted Admission to the Surgery.

Primary Care Network (PCN) Staff

Dunchurch Surgery is 1 of 12 surgeries within the same Primary Care Network. The PCN consists of GP practices working together, along with other healthcare staff and organisations, providing integrated services to the local population. 

Our PCN has employed a variety of PCN staff to ease the pressures from GPs and to bridge the gap between GP and Hospital referrals. 

Some of the staff already employed are:

• Pharmacist
• Occupational Therapist
• Physiotherapist
• Chiropodist
• Dietitian

Some of the services offered above are directly bookable by our Reception staff and you may be offered an appointment with one of the PCN staff rather than a GP when phoning for an appointment.